The phone, fax and email are communication tools that play a crucial role in how well a business performs. Being available to customers anytime, anywhere has become a prerequisite in today's business world Internet environment. The speed of response to business opportunities often decides whether businesses thrive or fail. At the same time, the competitive climate demands that costs be kept in check.
Yet, many small and medium businesses find themselves wasting too much time and money on their in-house phone systems.
Investments are sunk into PBX or Key phone systems that won't grow with the business and frequently hinder, rather than improve, employee productivity.
Businesses face an amazing array of communication technology, products, solutions and services - all claiming to serve their needs. The buying of hardware and services for phone, fax, PABX, PBX, key phone system, international calls, Internet calls and broadband can be complicated and confusing. This consumes the resources of a business that could have been better utilized.
Our solution - OneVoice.
This innovative service from Viewqwest is the best tool a business needs in a dynamic environment today. It is the latest telephony solution for business of all size. Its features are rich and innovative. All of which are implemented with no cumbersome in-house systems or software to buy, manage and maintain.
WHAT EXACTLY IS ONEVOICE?
- A state of the art telecom system equivalent to those used by the largest companies.
- It is a hosted PABX harnessing the best of IP PBX and Centrex to give you the best voice performance in quality and features.
- It is a single system and network for voice provided by a single service provider that customizes and consolidates all your needs so that you enjoy the dynamism and productivity of connectivity tools best suited to your business.
MAIN FEATURES
OneVoice consists of several integrated, enhanced features that sharpens your edge. These features fall into our four value categories that we bring to your business: desktop integration, personal and enterprise productivity, mobility, and business applications.
- Desktop Integration - OneVoice integration provides access to the rich set of capabilities and applications available when telephony is combined with IP and desktop data. The Web Portal, Outlook® integration, and Voice Assistant serve as a visual "launch pad" to other business mobility and productivity applications. Convenience and on-screen familiarity provide end-users unprecedented control of communication.
- Productivity - OneVoice enhances basic voice telephony services and provides an excellent platform for businesses to converge their telecommunication needs all into one. Productivity applications include such tools as: - Voice conferencing - Voice mail - Unified messaging
- Mobility - OneVoice moves with end-users. The service is designed so work can be conducted anywhere, any time, with all the conveniences of the office phone and web portal. Mobility applications include: - Remote office/home office functionality - Find-me features - Wi-fi support - Softphone
- Business Applications - Business applications make the enterprise as a whole more productive by managing business communications processes. OneVoice offers you some of the best known Business Capabilities available that will help you in your operation, strengthen your business customer loyalty and generate substantial revenue for you. Business applications include: - Call Centre - Console Assistant - Voice VPN
Taking a closer look, OneVoice is very rich in PBX and Centrex features and capabilities. Features such as speed dial, intercom, hold park / pick up, Do-not-disturb, Caller ID and call waiting are just a small part of the long list of capabilities of OneVoice that you can choose to fit your business needs
THE BENEFITS WHEN YOU ADOPT ONEVOICE
- Single service provider as eliminates problems associated with buying, managing and upgrading traditional PBXs.
- Enhanced productivity with its versatile web-based features.
- Business continuity as you operate seamlessly anywhere across cities and countries.
- Reliable telephony solution that is superior in quality.
- Ease of mind with our 24/7 technical support.
- Significant cost savings and better total cost of ownership.
- No CAPEX or PBX necessary.
- Highly scalable.
- Protects your investment.
OneVoice. Your answer to sharpening your competitive edge.
Viewqwest offers subscription options and optional upgrades to better cater your needs with OneVoice service. Call us now at 6723 8100 or email us at sales@viewqwest.com for more information.
For OneVoice Terms of Service, click here.
For Viewqwest General Terms & Conditions, click here.
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